Several members of my family have lived in both independent living and assisted living communities, which has given me the opportunity to see firsthand what life in these communities is really like. I have seen the meaningful moments, the challenges, and the incredible care and effort that staff put in every single day to create a welcoming environment for residents.

Those experiences stayed with me and became my inspiration for creating The Lost Letters Collection's Community Programs. I saw how powerful simple moments of connection and conversation could be, especially when residents have something new to share and look forward to together.

My goal with these stories is to provide communities with an experience that is easy for staff to facilitate and truly enjoyable moments for residents. I hope each story brings a sense of anticipation, curiosity, and conversation as the envelopes arrive and the story unfolds!

Thank you for the work you do every day to make these communities feel like home.

- Avery Keating